Bha88 Privacy Policy — Our Commitment to Protecting Your Data

Welcome to bha88. We operate bha88.org and take our users' privacy seriously. This Privacy Policy clearly outlines our practices and commitments regarding the collection, processing, and storage of personal data for users accessing our platform from Bangladesh and anywhere else in the world.

Our Privacy Policy explains what data we collect, how we use it, who we share it with, and the steps we take to keep it secure. By using any bha88 service, you agree to the terms of this Privacy Policy.

This policy has been developed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. We believe transparency is the foundation of trust — which is why every aspect of how we handle your data is openly set out here.

Bha88 collects different types of data for different purposes. A detailed breakdown of the information we collect is provided below:

a) Information provided at registration:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Residential address and country
• Preferred currency and language
• Username and password (stored in encrypted form)

b) Information provided during KYC verification:

• National ID (NID) or passport copy
• Proof of address documents (bank statement, utility bill)
• Selfie or face verification photo (where applicable)

c) Financial information:

• Mobile banking number (Mobile Banking, Nagad, Rocket)
• Deposit & withdrawal history
• Preferred payment method

d) Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Browsing behavior and session data on the platform
• Information collected through cookies and tracking technologies
• Gaming & Betting History

Bha88 uses your data only for legitimate and transparent purposes. We never use your information without your consent. The main purposes for which we use your data are outlined below:

If you no longer wish to receive promotional communications, you can opt out at any time by contacting our support team. Please note that important service messages (such as transaction confirmations and security alerts) cannot be disabled.

Bha88 never sells your personal data to third parties for commercial purposes. However, in certain circumstances, information may be shared with trusted partners:

• Payment processors: Necessary information is shared with approved payment gateways — including Mobile Banking, Nagad, and Rocket — to process transactions. These partners adhere to strict security standards.
• KYC Verification Partner: Specific information is shared with approved verification service providers for identity and age verification purposes.
• Analytics Services: Anonymized (non-personally identifiable) data may be shared with analytics firms to help improve the platform.
• Regulatory bodies and law enforcement authorities: Data may be disclosed in response to legal obligations, court orders, or government requests.
• Anti-Money Laundering (AML) Agencies: Information may be shared with international regulatory bodies as required to prevent financial crime.

Bha88 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make our platform more functional and personalized.

Types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and keeping the platform running. Disabling them will prevent the platform from functioning properly.
• Performance cookies: Information on which sections of the platform are most used and how loading times perform is analyzed to improve our service.
• Functional cookies: Used to remember your preferred language, currency, theme, and other settings.
• Marketing Cookies: Used to show relevant ads and offers. You can opt out of these at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Bha88 uses industry-leading security technologies to protect your data. Our security measures are regularly updated and audited.

• 256-bit SSL/TLS Encryption: All communication between the platform and your device is fully encrypted. No third party can access this data.
• Password hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm.
• Two-factor authentication (2FA): OTP verification is used to provide an extra layer of security when logging into your account.
• Firewall and DDoS protection: Enterprise-grade firewall and DDoS protection are active at the server level.
• Regular security audits: Third-party cybersecurity experts conduct regular audits of our systems.
• Data center security: Our servers are hosted in ISO 27001-certified data centers, where strict physical security measures are also maintained.

Bha88 retains your data only for as long as necessary. All information is kept while your account remains active. Once an account is closed, the following rules apply:

• Financial Transaction Records: Retained for a minimum of 5 years as required by law. This data may need to be submitted to regulatory authorities in compliance with anti-money laundering regulations.
• KYC Documents: In accordance with regulatory requirements, data may be retained for up to 7 years after account closure.
• Customer service contact: Retained for up to 2 years as evidence of issue resolution.
• General account information: Permanently deleted 90 days after the account is closed.

If you request that your data be deleted, we will action this as quickly as possible once all legal obligations have been fulfilled.

As a bha88 user, you have certain important rights over your personal data. We fully respect each of these rights.

Bha88 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• Proof of age must be submitted as part of the KYC process.
• If any account holder is found to be under 18, their account will be immediately suspended and all associated data will be deleted.
• If we become aware that a minor has created an account on our platform, we will close it immediately.

Bha88 may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the addition of new services, or security improvements.

• You will be notified in advance by email or platform notification before any significant changes take effect.
• The date of any changes will always be noted at the top of this page under the "Last Updated" section.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you will always have the option to close your account.

We recommend visiting this page regularly to stay informed about any updates.

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our data protection team:

We take every request seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country.